Contact Us

Company Directory
A directory of contact information.

Customer Service
Our Bear Counselors® are here to help.

Request a Catalog
A selection of our best products is featured in our catalogs.

PreFUR'd Member Program
Receive e-mail notices of new products and special website-only offers.

Company Directory

For Bear-Gram® Gift Orders and Products:

Toll-Free Telephone
To place an order: 1-800-829-BEAR (2327)
Hours: M-F, 8am - 10:30pm EST, Sat and Sun, 9am - 5pm.
For Customer Service: 1-800-988-8277
Hours: M-F, 8am - 10:30pm EST, Saturday and Sunday, closed

Email
To send a comment or inquiry, please use our online Customer Service Inquiry Form.

Fax
To place an order or to contact Customer Service: 1-802-985-1382

Mailing Address
For correspondence and returns:
The Vermont Teddy Bear Company
Attn: Customer Service (OR Returns) 6655 Shelburne Road
Shelburne, VT 05482

For Our Administrative Office:

Office Telephone: 1-802-985-3001
Office Fax: 1-802-985-1304
Company Mailing Address
For general correspondence and deliveries:
The Vermont Teddy Bear Company
6655 Shelburne Road
Shelburne, VT 05482

Our Factory Tour and Retail Store
Tours and Special Events Hotline: 1-802-985-3001

Employment Opportunities
Job Hotline: 1-802-985-1397 x1718
Please apply on-line at http:VermontTeddyBear/Static/Employment.aspx

B2B Bears To Business
Direct corporate inquiries to Michelle Cote.
Email: mcote@vtbear.com

Investor Relations
Direct investor-related mail and inquries to Investor Relations.
Phone: 1-802-985-1371
Email: ir@vtbear.com

Donation Hotline
One month advance notice required for donation requests.
Phone: 1-802-985-1365

Comments
Email: comments@vtbear.com
Or call our customer comment line at 888-502-1715