Company Directory
A directory of contact information.
Customer Service
Our Bear Counselors® are here to help.
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A selection of our best products is featured in our catalogs.
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Company Directory
For Bear-Gram® Gift Orders and Products:
Toll-Free Telephone
To place an order:
1-800-829-BEAR (2327)
Hours: M-F, 8am - 10:30pm EST, Sat and Sun, 9am - 5pm.
For Customer Service:
1-800-988-8277
Hours: M-F, 8am - 10:30pm EST, Saturday and Sunday, closed
Email
To send a comment or inquiry,
please use our online
Customer Service Inquiry Form.
Fax
To place an order or to contact Customer Service:
1-802-985-1382
Mailing Address
For correspondence and returns:
The Vermont Teddy Bear Company
Attn: Customer Service (OR Returns) 6655 Shelburne Road
Shelburne, VT 05482
For Our Administrative Office:
Office Telephone: 1-802-985-3001
Office Fax: 1-802-985-1304
Company Mailing Address
For general correspondence and deliveries:
The Vermont Teddy Bear Company
6655 Shelburne Road
Shelburne, VT 05482
Our Factory Tour and Retail Store
Tours and Special Events Hotline: 1-802-985-3001
Employment Opportunities
Job Hotline: 1-802-985-1397 x1718
Please apply on-line at
http:VermontTeddyBear/Static/Employment.aspx
B2B Bears To Business
Direct corporate inquiries to Mary Sleeper.
Email:
marys@vtbear.com
Donation Hotline
One month advance notice required for donation requests.
Phone: 1-802-985-1365
Comments
Email:
comments@vtbear.com
Or call our customer comment line at 888-502-1715