Employment

Seasonal Contact Center Agent

Take incoming sales and customer service calls for all lines of business. Learn Internet Order Processing, Internet Chat and Email and more! Work in a seated, but fast-paced environment with noise and other distractions. Must have excellent phone and computer skills. This position offers either full or part time work with flexible scheduling – weekends required.

To apply for seasonal opportunities, please stop by our Factory Store (6655 Shelburne Road, Shelburne, Vermont) on Monday, Wednesday or Friday between 10am and 2pm to fill out an application and have an on-the-spot interview OR stop by our Job Fair on Saturday November 14th from 10am to 4pm.



Graphic Designer/Catalog Production

Are you a talented graphic designer with demonstrated creative ability? Do you thrive in a team environment where different departments interact to meet a common goal? Do you have Direct-to-Consumer Catalog or Magazine Layout experience? The ability to build pages and plug in the text/images info and place photography. If so, you may be just who were looking for!

The Vermont Teddy Bear Company and its sister companies, PajamaGram and Calyx Flowers, are seeking a skilled Graphic Designer. (This is a full-time, on-site position.) Job responsibilities include Catalog Layout and Design, developing designs for company email marketing, website creative, packaging, media marketing, public relations and advertising collateral. Primary responsible for catalog layout, design and production from photo shoot to finished catalog.

Job Requirements:
  • 2+ years of solid production experience
  • Multi-page layout experience required (catalogs, books and magazines)
  • Expert knowledge in Adobe Creative Suite, which includes, InDesign CS3, Illustrator, Photoshop, Acrobat and Microsoft Office Suite
  • Knowledge of pre-press production and file release
  • B.A. in Graphic Design or Communication Arts
Job Qualifications:
  • Detail-oriented and organized
  • Ability to multi-task projects
  • Ability to prioritize and manage timelines Great in problem-solving and troubleshooting Knowledge of fonts and different file formats In-depth knowledge of pre-press and printing processes Must be able to work collaboratively in a team environment.
Click here to apply: https://home.eease.com/recruit/?id=467908



Product Sales & Forecasting Analyst

The Vermont Teddy Bear Company and its sister companies, PajamaGram and Calyx Flowers, are seeking a Product Sales Analyst

Job Duties include:
  • Analysis of product sales.
  • Working with Merchandisers to develop assortment plans.
  • Product sales forecasting.
  • Product ordering projections.
  • Product database development.
Requirements:
  • Detail-oriented and organized
  • Ability to multi-task projects
  • Ability to prioritize and manage timelines Great in problem-solving and troubleshooting
  • Knowledge of fonts and different file formats In-depth knowledge of pre-press and printing processes Must be able to work collaboratively in a team environment.
Click here to apply: https://home.eease.com/recruit/?id=438142



Sleepwear Product Designer

The Vermont Teddy Bear Company’s sister company, PajamaGram, is seeking a Sleepwear Product Designer who will be responsible for research, development and presentation of sleepwear design.

Job Duties include:
  • Will participate in all aspects of Product Development- research into market trends; understanding and participation in merchandising direction; understanding of the analysis that leads to decisions on line development; designing of prints, body styles and packaging for each new product addition or modification of existing product.
  • Will organize design workload and all communication with all design freelancers; ensuring that designs are meeting requirements of the product brief.
  • Will create prototypes, artwork, sketches and any other items deemed necessary for the adequate evaluation of product for inclusion into lines. This includes preparation of presentation boards in coordination with the Merchandiser.
  • Will collect samples and materials for all prototypes and spec packages.
  • Must understand garment design and basic production details to adequately develop products to price points, while maintaining quality standards.
  • Responsible for communication of lines company-wide for each season and gaining buy-in from all departments on new product designs.
Requirements:
  • Bachelor’s degree is Fashion Design or related field.
  • 3-5 years in the Fashion Design industry preferred.
  • Ability to design repeat patterns.
  • Clear understanding of garment design and production.
  • Open creative sense and be willing to work in a collaborative creative environment.
  • Strong interpersonal and communication skills.
  • Proficient in Microsoft Office, Illustrator, Kaledo Style or other similar CAD software.
Click here to apply: https://home.eease.com/recruit/?id=468759



Website Content Coordinator

The Vermont Teddy Bear Company is seeking a Website Content Coordinator to create and maintain our product and content for our busy and award-winning ecommerce stores and other websites.

Job Duties include:
  • Responsible for the coordination of product and content information, in conjunction with other departments (including Merchants, Inventory, Call Center, Graphic Design, and IeT)
  • Adhere to department and Company style guides, ensuring copy and information standards
  • Develop, maintain, and publish a coordinated calendar of product and content updates to support intra-departmental communication and coordinated deployment of products and content
  • Maintain Virtual Bear-Grams and assist Customer Service in answering customer help questions
  • Maintain Bears on The Air and assist team in answering supports questions
  • Maintain and support departmental teams in VTBC intranet maintenance
  • Assist with website development projects as needed
  • Responsible for adherence to VTBC’s departmental and corporate policies and procedures in maintaining product and content
Requirements:
  • Excellent communication (verbal and writing)
  • Data entry skills
  • Ability to manage workload independently
  • Attention to detail and organization skills
Click here to apply: https://home.eease.com/recruit/?id=475763



Help Desk Specialist

The Vermont Teddy Bear Company is seeking a Help Desk Specialist to provide primary support for Vermont Teddy Bear employees and onsite contractors. Act as a primary back-up and provide assistance for our Network/Telecom Manager.

Job Duties include:
  • Help Desk
    • Provide first level support for VTB employees and onsite contractors for PCs, phones, voicemail, and applications
    • Develop and maintain documentation in support of Help Desk responsibilities and tasks
  • Equipment- PC, printer, copier, fax
    • Coordinate maintenance and service for printers/copiers/faxes for VTBC, including toner purchase/replacement
  • Network Administration
    • Create and maintain network accounts
      • Change passwords, group memberships, distribution list membership, etc.
    • Provide primary backup to Network/Telecom Manager
  • Telecommunications
    • Install/support phone sets and voice mail
    • Coordinate all warranty replacements and equipment maintenance
  • Peak
    • Assist w/ setup and certification of agent PCs/phones prior to training sessions
    • Provide primary contact for PC/phone support during holiday.
  • Demonstrate VTB's customer service philosophy and effective communication skills while supporting client needs
  • Responsible for adherence to VTBC’s departmental and corporate policies and procedures
  • Assist with the development, maintenance, dissemination and adherence to departmental Action Plans on a year-round basis
Requirements:
  • PC software and hardware knowledge – Win200x/Xp
  • Business experience with LAN/WAN – Windows 200x, Unix, Linux, MAC O/S
  • B.S. – Computer Science or equivalent experience
  • Must be able to work effectively in a team environment
Click here to apply: https://home.eease.com/recruit/?id=475907



Application Developer

The Vermont Teddy Bear Company is seeking an experienced Application Developer to join our team. The main responsibilities would include but are not limited to developing and managing implementation efforts in support of initiatives for enterprise and departmental applications. Develop and maintain integration solutions and support for packaged software applications.

Job Duties include:
  • Plan and manage application software integration projects
  • Develop and support integrated enterprise and departmental applications software
  • Develop and maintain integration solutions, focused on reliability and agility to support business needs and initiatives
  • Build and maintain strong relationships with vendor partners for packaged applications
  • Continuously improve the operating efficiency of VTBC’s use of packaged and internally developed applications and integration solutions
  • Demonstrate VTBC’s customer service philosophy and effective communication skills while supporting client needs
  • Assist with the development, maintenance, dissemination and adherence to departmental Action Plans on a year-round basis
Requirements:
  • Minimum 5 years software support and programming in a Windows/Unix/Linux LAN environment
  • Minimum 5 years structured methodology-based applications development experience and SQL
  • Strong knowledge of database concepts and technology – MySQL, Oracle, SQL Server
  • Experience programming with MS .NET, MS Access, Visual Studio, VBScript
  • Understanding of technical aspects of web site development and experience programming with PHP, C#, Java, Perl/CGI, SQL, HTML, XML, Web Services/SOAP, Open Source Solutions
  • Relevant experience as liaison with vendors for vendor-based solutions
  • Project management experience desired
  • B.S. – Computer Science or equivalent experience
Click here to apply: https://home.eease.com/recruit/?id=475192



The Vermont Teddy Bear Company®
Attn: Human Resources
6655 Shelburne Road, Shelburne, VT 05482
or fax to 802-985-1330
or email in MS Word format to jobs@vtbear.com

Or you may download a job application form now and return it to us by mail, email or fax. (If your computer doesn't already have Acrobat Reader you can download it free). Or pick up and complete an application at the Factory Bear Shop in Shelburne. We are located on Route 7, a quarter mile south of the Shelburne Museum. If you’d like to apply for a position in Newport, stop by our location at 84 Farrant Street and fill out an application in the main lobby. You can also apply through the Newport Department of Employment and Training (DET) on Main Street. The Vermont Teddy Bear Company® is an Equal Opportunity Employer

 
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