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1-800-829-BEAR(2327)

Shipping Information

 

We ship via UPS Shipping Options and Charges
Soonest Arrival Date
Multiple Shipping Addresses
Shipping to Hospitals
How to Send in Care of Another Person
Shipping to PO Boxes
Shipping to FPO and APO Boxes
Shipping to Alaska, Hawaii or Puerto Rico
Shipping to Canada
International Shipping
Weather Issues

Shipping Charges
Merchandise Total Standard Expedited Rush Saturday PO Box or AK/HI/PR
 Under $149.99   $11.99 Add $6
(To Standard)
Add $14
(To Standard)
Add $18
(To Standard)
Add $14
(To Standard)
 $150+   $19.99

Here are our shipping options:

  • Expedited GUARANTEED within 2 business days (No PO Boxes, cannot specify day)
    Packages arrive guaranteed within 2 business days (M-F) if you have placed your order Monday through Friday before the order deadline. (Please note: orders to Alaska and Hawaii require their own shipping method, below, and may take longer to arrive). We cannot guarantee delivery on a specific day, since there is a slight possibility that it will arrive 1 day early (the next business day).
  • Rush GUARANTEED next business day (No PO boxes next business day)
    Packages arrive guaranteed the next business day (M-F), if you have placed your order Monday through Friday before the order deadline. (Please note: orders to Alaska and Hawaii require their own shipping method below and may take an additional day). Orders placed after the order deadline Friday will ship out on Monday for overnight delivery on Tuesday. Please note that you may NOT specify a time of delivery for your order.
  • GUARANTEED SATURDAY Delivery (no PO Boxes, residences only)
    You may only choose this option for delivery at a place of business if you are certain the business will be open. Sorry, this option is NOT available for hospitals, as most will not process package deliveries on a Saturday.
    Selected US Zip codes only!
    Fill in your delivery zip code, then click the calendar icon to see if your zip code is eligible for Saturday delivery.
  • Alaska, Hawaii or Puerto Rico - Rush (1-3 business days, cannot specify day)
    Packages arrive guaranteed within 1-3 business days (M-F), via the United States Postal Service, to Alaska, Hawaii or Puerto Rico if you have placed your order on a weekday before the cutoff time. Orders placed on the weekend or after the cutoff time are shipped out the next business day. Please be sure to use a valid USPS delivery address when using this option.
  • Alaska, Hawaii or Puerto Rico - Standard (2-6 business days, can't specify day)
    Packages generally arrive within 2 to 6 business days, via the United States Postal Service, although some locations may take longer. Please be sure to use a valid USPS delivery address when using this option.
  • STANDARD Can't specify day.
    This is the only option available for delivery to a PO Box. Packages are shipped via UPS and the United States Postal Service. Packages arrive within approximately 6 business days (M-F), but may take longer depending on the delivery area. With this service, packages are not guaranteed to be there within a certain number of days, nor for a specific delivery day



Soonest Delivery

Same-day delivery is not available as all packages are shipped out from our factory in Vermont, USA. The earliest possible delivery date is the next day if:

Bears traveling to a business address will arrive by the end of the business day. You may NOT specify a time of delivery for you order; this is up to your local carrier.


Multiple Shipping Addresses

A separate order must be placed for each shipping address.


Shipping to Hospitals

We deliver to hospitals Monday-Friday, but in most instances we are delivering to the shipping and receiving department and not directly to your recipient. Depending on the hospital's shipping and receiving procedures, it could take an extra day or two for your gift to reach the recipient. If shipping a Bear to a patient, you might consider sending your gift to a home address.

Put the word"patient" and the patient's first name in First Name
Put the patient's last name in Last Name
Put the hospital name on Company
Put the hospital's street address on the first "Address" line
Put the patient's room number on the second "Address" line

sample of a hospital address


How to Send in Care of Another Person

Put the "care of" person's name on Street Address 1
Put the "care of" person's street address on Street Address 2

sample of a care of address


Shipping to P.O. Boxes

Standard is the only shipping method for orders shipping to a PO Box in the Continental United States.

Please use either PO Box or Alaska, Hawaii, Puerto Rico Standard shipping method OR PO Box or Alaska, Hawaii, Puerto Rico Rush shipping method to ship to a PO Box or physical address in Alaska, Hawaii, or Puerto Rico.


Shipping to APO and FPO Boxes

Orders sent to military FPO (Fleet Post Office) and APO (Army Post Office) boxes must be shipped using our Standard service. Unfortunately, due to the distant locations of many military postings, it can take several days to deliver to these addresses. And due to current world events, we can not guarantee the delivery of packages going to APO Boxes, FPO Boxes or any other military address. PLEASE NOTE: WE CANNOT SHIP FOOD ITEMS TO APO OR FPO Boxes.


Shipping to Alaska, Hawaii or Puerto Rico

For orders shipping to Alaska, Hawaii or Puerto Rico please use one of these two methods. Generally, orders arrive within the business days stated below — but some locations may require extra time.

Deliveries are made via the United States Postal Service; please be sure to use a valid USPS delivery address when using these options.
  • PO Box or Alaska, Hawaii or Puerto Rico - Standard (Arrives within 6 business days, cannot specify day)
  • PO Box or Alaska, Hawaii or Puerto Rico - Rush (Arrives within 3 business days, cannot specify day)


Shipping to Canada

Please Note: WE CANNOT SHIP FOOD ITEMS TO CANADA. Use the following shipping method to send a gift to Canada:

  • Canada
    Canada shipping is available for a flat $39.99 fee. Packages arrive within approximately 3 business days (M-F), but may take longer depending on the delivery area and customs. This service is NOT guaranteed to be there within a certain number of days, nor for a specific delivery day.



International Shipping

The only non-US country to which we can deliver is Canada (see above). Sorry, we cannot ship orders to any other countries.




UPS, the UPS brandmark and the color brown are trademarks that are used with permission by the owner, United Parcel Service of America, Inc. All rights reserved.

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