We Respect Your Privacy
Your Order with The Vermont Teddy Bear Company
All information regarding your Vermont Teddy Bear order is kept confidential. We will not disclose any information to anyone inquiring about an order they, or anyone else, has received unless required by law, a valid subpoena or Court Order.
How We Collect and Use Information
We collect email addresses that are supplied to us through our optional email sign-up form. We also collect email addresses from our online order entry form and from telephone orders.
If you have supplied us with your email address, we may contact you via email about a completed or incomplete order, or with marketing messages about our products and services, or for other promotional purposes. If you do not wish to receive such mailings, please contact us by sending a message via email or postal mail, or by calling us.
We do not trade, rent, or sell e-mail addresses to any other parties.
We collect postal addresses that are supplied to us through our optional catalog request form. We also collect postal addresses from online and telephone orders.
If you have supplied us with your postal address, we may contact you with news of new products and services or upcoming events. If you do not wish to receive such mailings, please contact us by sending a message via email or postal mail, or by calling us.
Also, you may receive postal mailings from other reputable companies. You can, however, have your name put on our do-not-share list. To do this, please contact us by sending a message via email or postal mail, or by calling us.
We do not retain telephone numbers for purposes other than contacting individuals with a question or information regarding their order. We do not trade, rent, or sell telephone numbers to any other parties.
Aggregate Site Statistics
We collect, in aggregate form only, the domain names of visitors to our site, as well as statistics about our sales, traffic patterns, and related site information. This information includes non-personally identifying information of visitors, such as browser software, operating system, and IP address, and is used for marketing and sales reporting, or to improve the design and function of the website. We also collect non-personally identifiable information via Google advertising cookies and anonymous identifiers, which includes information about user demographic and interest categories. You may opt out of this practice by clicking here or by visiting Google Analytics' currently available opt-outs page.
Ad Serving and Re-Marketing
We use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site, as well as to conduct direct email re-marketing. They may collect information about your visits to our Web site, and your interaction with our products and services. We may share personal information with our service providers, including those who assist us with marketing, and with other trusted parties whom we believe offer products or services that may be of interest to you. They may also use information about your visits to this and other Web sites to target advertisements for goods and services. This information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. If you would like more information about the practice of using pixel tags and to know your choices about not having this information used by our third party service providers, please click here. You can also read more about online marketing practices and the technologies that support them by visiting the Network Advertising Initiative's website by clicking here.
Privacy Statement Updates
We may decide to make changes to our Privacy Statement. If we do this, we will post those changes here so that we can inform and update our customers on how we collect and use information. Last update August 2, 2018