Shipping Company

Our Standard Shipping combines the efficiency of FedEx with the convenience of USPS. FedEx picks up your package at our distribution center and distributes it to USPS or another local delivery company for final delivery to your mailbox or door. (To ensure delivery within 2-7 business days, your final carrier may vary.)

How Do I Track My Teddy Bear?

Once your Teddy Bear ships, you will receive an email with the tracking number. If you do not receive this email, please email us at and we would be happy to resend your tracking email to you.

Expected Delivery

Due to COVID-19 concerns, you may experience temporary delays in the shipping process as a result of the additional safety measures we are employing to help protect our teams. The arrival dates below are estimates, and your actual order may take additional time to ship.

The chart below displays the estimated number of shipping days to allow from the time your order is placed. Business days are Monday-Friday and do not include weekends or holidays.

Order Placed by 2:00 p.m Eastern Time on: STANDARD SHIPPING
Estimated Delivery
Expected Delivery
Expected Delivery
Expected Delivery
Not eligible to all zip codes
Sunday 2-7 business days later  1-3 business days later Tuesday Next available Saturday
Monday 2-7 business days later 1-3 business days later Tuesday Next available Saturday
Tuesday 2-7 business days later 1-3 business days later Wednesday Next available Saturday
Wednesday 2-7 business days later 1-3 business days later Thursday Next available Saturday
Thursday 2-7 business days later 1-3 business days later Friday Next available Saturday
Friday 2-7 business days later 1-3 business days later Monday Next available Saturday
Saturday 2-7 business days later 1-3 business days later Tuesday Next available Saturday


Merchandise Total Standard Expedited
(Add $8.00)
(Add $15.00)
(Add $20.00)

Under $149.99










P.O. Boxes
STANDARD is the only shipping method for orders shipping to a P.O. Box. 

APO/FPO Addresses
Orders sent to military FPO (Fleet Post Office) and APO (Army Post Office) boxes must be shipped using our STANDARD service. Unfortunately, due to the distant locations of many military postings, it can take several days to deliver to these addresses.

Alaska/Hawaii/Puerto Rico
Standard – Estimated Arrival 2 - 7 Business Days
For pricing follow Standard shipping chart above.
Rush – Estimated Arrival 2 - 4 Business Days
For pricing follow Rush shipping chart above.
*These orders will be delivered via USPS. Please be sure to provide a valid USPS shipping address for these orders.

Canadian Shipping

Flat rate of $39.99 which includes all duties and taxes associated with crossing the border. Estimated delivery 3-10 business days.
Please call our customer service number at 800-988-8277 to place an order.

Weekend & Holiday Delivery

Saturday delivery is available to most zip codes when specific Saturday delivery is selected at check-out. Deliveries on Sundays and federally observed holidays are not possible.

Business/Hospital Delivery

We deliver orders to businesses and hospitals Monday-Friday. Please be aware that deliveries to these locations often go to the mail room or receiving dock to be sorted. This can sometimes cause a delay in delivery.

Quickest Delivery

Same-day delivery is not available as all packages are shipped out from our warehouse in Vermont, USA. Rush shipping will provide you with the earliest delivery date possible.

Multiple Shipping Addresses

Sorry, a separate order must be placed for each shipping address — but our online store will "remember" your name and address and save you time by pre-filling those fields the second time around!

Delayed Delivery

We strive to have every order arrive within the estimated time frame however sometimes delays happen due to weather, technical problems or an increase in shipping volume. If your order is delayed, please call customer service at 800-988-8277 and we would be happy to help.

Backordered Items

If your order contains an item on backorder, we will hold your order until it can ship in full. If you would like to have your order split into separate shipments, please reach out to us at 800-988-8277 and we would be happy to help.

Further Questions?

If you have questions that aren’t covered here, please contact us by calling 800-988-8277.